qenolystria
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Your privacy matters to us. This policy explains how qenolystria collects, uses, and protects your personal information when you use our financial ratio learning platform.
When you visit our website or use our services, we collect information that helps us provide better financial education and support. The types of information we gather fall into several categories.
Your information helps us deliver personalized financial education and improve our services. We're transparent about every way we use your data.
Educational Services: We use your information to provide course materials, track your progress, and customize learning paths based on your needs and preferences.
Communication: We send course updates, educational resources, and important account information. You control which communications you receive.
Platform Improvement: Analytics help us understand which courses are most helpful and where students need additional support.
Australian Privacy Principles Compliance: qenolystria operates under Australian privacy laws and follows the Privacy Act 1988. We ensure your information is handled according to the Australian Privacy Principles, giving you specific rights about how your data is collected, used, and stored.
We don't sell your personal information. Period. However, there are specific situations where we may share information to provide our services or meet legal requirements.
We work with trusted partners who help deliver our educational platform. This includes payment processors, email service providers, and analytics platforms. These companies can only use your information for the specific services they provide to us.
We may disclose information when required by Australian law, court orders, or government requests. We'll notify you about such requests unless legally prohibited from doing so.
If qenolystria is sold or merged with another company, your information would be transferred as part of that transaction. We'd notify you well in advance and explain any changes to your privacy rights.
Under Australian privacy law, you have significant control over your personal information. Here's what you can do:
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Update or correct any inaccurate information in your account. You can make most changes directly through your account settings.
Request deletion of your personal information. Some information may be retained for legal or legitimate business purposes.
Limit how we use your information while we address any concerns you have about accuracy or usage.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and won't charge fees unless your request is clearly unfounded or excessive.
Protecting your information is fundamental to how we operate. We use multiple layers of security to keep your data safe.
All data transmission uses SSL encryption. Our servers are protected by firewalls and intrusion detection systems. We regularly update our security measures and conduct vulnerability assessments.
Only authorized qenolystria staff can access your personal information, and only when necessary for their job responsibilities. All access is logged and monitored.
If a security incident affects your information, we'll notify you within 72 hours and provide details about what happened and what we're doing about it.
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
We keep your information only as long as necessary to provide our services and meet legal obligations.
While your account is active, we retain your course progress, preferences, and communication history to provide continuous service.
When you close your account, we delete most personal information within 90 days. Some information may be retained longer for legal compliance or fraud prevention.
If you haven't accessed your account for three years, we'll automatically begin the deletion process after sending multiple notifications to your registered email address.
qenolystria primarily operates within Australia, but some of our service providers may process information outside Australia. When this happens, we ensure appropriate safeguards protect your information.
Any international transfers comply with Australian privacy laws and include contractual protections that require the same level of privacy protection you'd receive in Australia.
We use cookies and similar technologies to improve your experience on our website and learning platform.
You can control cookies through your browser settings, but disabling essential cookies may affect your ability to use certain features of our platform.
qenolystria's financial education services are designed for adults and business professionals. We don't knowingly collect information from children under 13 years old.
If we discover we've inadvertently collected information from a child under 13, we'll delete that information immediately. Parents who believe we may have collected their child's information should contact us right away.
We update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our website.
Minor changes, like clarifying existing practices, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
You'll always find the most current version of our privacy policy on this page, along with the effective date at the top of the document.
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: help@qenolystria.com
Mail: qenolystria Privacy Officer
Cnr Spence & Abbott Sts
Cairns QLD 4870, Australia
Phone: +61299602929